PRIVACY POLICY

General Provisions

Bio Chêne Vert is committed to a global approach to respecting the confidentiality of personal data entrusted to it as part of its activities, including via the data collection methods available through its website https://www.biochenevert.fr.

As such, Bio Chêne Vert undertakes to process personal data in accordance with the European Union’s General Data Protection Regulation (GDPR).

Data Collection

A contact form is available to users of the https://www.biochenevert.fr website. The information collected through this form is strictly limited to what is necessary for understanding requests and providing appropriate responses related to the services offered. No other information is collected outside of this context.

Bio Chêne Vert does not collect any sensitive personal data.

Data Processing

The nature of the processing applied to data collected via the https://www.biochenevert.fr website is explicitly stated on each data collection page.

The information provided will not be subject to any processing other than that indicated on the relevant form collection page. Bio Chêne Vert does not engage in any automated processing or profiling of the data entrusted to it. Bio Chêne Vert does not outsource the processing of personal data it collects.

Data Retention Period

Personal data collected via the https://www.biochenevert.fr website is retained for a maximum period of 10 years. This information is disclosed on each data collection page. Personal data will be deleted from our storage media no later than 10 years after the date on which it was provided to us.

Data Sharing

Personal data transmitted to us via the https://www.biochenevert.fr website is used exclusively by Bio Chêne Vert in the context of the services provided and is not shared with third parties.

Consent

A consent request is associated with each page or form on the https://www.biochenevert.fr website that may collect personal data. This consent request is presented as an opt-in approval button. All consent requests are accompanied by a statement indicating that the user certifies they are of legal age, and specifies the purposes for data collection, the intended use, and the data retention period.

By activating the opt-in approval button on any of these forms, the user gives their free, informed, and unequivocal consent to the collection of their information for the purposes strictly limited to the corresponding informational notice.

The user is also informed—via this same page—that they can withdraw their consent at any time, which will result in the deletion of their personal data from the processing for which it was originally collected.

Users are also informed that if the opt-in approval buttons are not activated, no consent will be recorded, and no personal data will be transmitted.

Cookies

The https://www.biochenevert.fr website only uses technical cookies, which are necessary for its operation, and statistical cookies, which are used to evaluate site performance. No geolocation, profiling, advertising, or third-party cookies are installed on the user’s browser during their session.

Security

Bio Chêne Vert, through its website https://www.biochenevert.fr, takes great care in applying security measures, particularly with regard to personal data entrusted by users.

Data flows between users’ browsers and the https://www.biochenevert.fr server are encrypted and secured by an SSL certificate. The CMS that powers and manages the site’s content is subject to continuous corrective and evolutionary maintenance to address any security vulnerabilities or issues. Additionally, the data center and server hosting Bio Chêne Vert’s website benefit from the best physical and software protections, with ongoing surveillance and monitoring.

Users are informed that despite all reasonable security measures implemented, Bio Chêne Vert cannot entirely rule out the possibility of a malicious intrusion on its server that could not have been prevented. In such a case, Bio Chêne Vert commits to notifying the competent authorities within a maximum of 72 hours after identifying any breach resulting from such an intrusion, especially if a personal data breach has been confirmed.

Exercising Your Rights

In line with transparency and the exercise of data subject rights, users of https://www.biochenevert.fr who provide or have provided personal data are informed that they may exercise their rights regarding their personal data held by Bio Chêne Vert at any time.

To this end, we provide a dedicated page on the website: “Exercise Your Rights”.

From this page, users can request to:

  • Withdraw their consent, thereby exercising their right to restrict processing.

  • Request the erasure of their personal data, thereby exercising their right to be forgotten.

  • Request the rectification of their personal data to correct any inaccuracies.

  • Request the portability of their data.

As part of this process, users are asked to provide the necessary information to identify their stored personal data. Their requests will be fulfilled following a verification process of their identity.

For any questions regarding personal data protection and the exercise of your rights*

If you are a client, prospect, or user of Bio Chêne Vert’s website https://www.biochenevert.fr, you can also submit your request by post to:

Bio Chêne Vert
Data Controller
ZI Bellevue 2
PO box 82101
35221 Châteaubourg Cedex
FRANCE

*For postal requests concerning limitation, deletion, rectification, or portability of your personal data, please include proof of identity (e.g., a copy of your national ID card).

Veterinary and Environmental Laboratory Services.

+33 (0)2 99 00 33 43
Z.I. de Bellevue 2 – PO box 82101
35221 Châteaubourg

FRANCE

Opening hours
Monday to Thursday: 8.30am – 12.30pm / 1.30pm – 6pm
Friday: 8.30am – 12.30pm / 1.30pm – 5pm
Saturday: 8.30am – 12pm